How do you ship my order?

For national (Italy) and international shipments, delivery is by SDA Express Courier.

How long does it take to ship after I ordered?

All orders are shipped within 1 to 3 business days on weekdays. We are closed weekends, and Italian Holidays.

Can I track my order?

Yes, we will send you a tracking number.

How long does it takes to get my order?

Italy: within 3 business days after order placement.
Europe, the United States, Middle East, Asia, Japan, Australia and other countries: within 20 business days after order placement.

Where do you ship?

We ship worldwide. Please check the list of countries we ship to on our “Delivery Methods” page.

Can I return orders?

Please see our return policy on our “Returns” page.

Do you have any Defective Items Policy?

Yes, we have. You can exchange your defective order for free. For more information check our “Returns” page.

Do you have a size chart?

Yes, we have. You can check “Sizing Guide” on each item description.

Can I change size?

Unfortunately, no. Check the item description carefully before placing order. If you are still not sure your size, please contact us at ecommerce@typol.it

My order status says “Processing”. What does that mean?

“Processing” means that we successfully received your order. Once your order is shipped, you’ll receive a tracking number and your order status will change to “Shipped.”

Will I have to pay international Taxes & Duties?

Your order may be subject to import duties and taxes, which are levied once a shipment reaches your country. The general amount for the duties and taxes fee is 20% of the dollar amount of the merchandise. However, this is just a general guideline and may vary depending on the country to which the order was shipped. You should contact your customs office for specific amounts and percentages. TYPOL cannot control and is not responsible for any duties/taxes applied to your package. You will be responsible for paying additional charges for customs clearance.

Do you have any store locations?

Yes, check our“Store locator”page.

Can I have a TYPOL reselling?

If you have a store and would like to carry TYPOL, please contact us at reselling@typol.it